Case operations

How a Veldarium Case File Works

Every diagnostic is delivered as a structured case file with traceable evidence, priority labels, and implementation ownership.

Case file structure

Case metadata: ID, business type, scope, date

Evidence register: screenshot IDs and notes

Surface scores and severity map

Issue-level friction statements

Repair queue with P0/P1/P2 ranking

Owner vs developer responsibility split

Acceptance criteria for implemented fixes

Scope exclusions and no-guarantee boundary